Our first eight months: what customers have told us
Eight months into trading, we look back at what we have learned from listening to customers — and what we are changing as a result.
Ideas: smoothing a seasonal cashflow dip
Most small businesses have one or two predictably-slow months a year. Knowing they are coming is the first part of handling them; financing them well is the second.
PECR, cookies and marketing consent explained
What PECR is, how cookie consent works, and why a marketing opt-in must be a clear, unticked choice rather than a pre-filled box.
Connecting with your accounting software
We are exploring connections with common accounting tools so your loan records can sit alongside your bookkeeping, with you in control of any link.
How we verify it is really you on the phone
A short note on what we will and will not ask for when we speak to you. Knowing the difference is one of the simplest protections against impersonation fraud.
Ideas: getting equipment back up and running
Whatever your business runs on — espresso machine, delivery van, commercial oven, computer rig — when it fails, the question is not whether to fix it but how quickly. Short-term finance often is the speed.
Listening to your reviews: a Trustpilot update
An honest update on our Trustpilot reviews, what customers have told us, and the specific changes we have made because of your feedback.
How we handle complaints
If something has gone wrong, we want to know. We explain how to raise a complaint and what happens at each stage.
Ideas: covering a slow week without missing payroll
For small businesses with employees on PAYE, missing payroll is not just a cashflow event — it is a relationship event. Short-term finance can bridge a slow week without forcing the conversation.
What responsible lending means to me
Our founder on what responsible lending really means: affordability, transparency, saying no when borrowing is wrong, and helping when things get hard.
Why small-business loans are hard to get — and who fills the gap
Thin files, no security and uneconomically small tickets push small firms out of mainstream lending. Here is what is going on, and who lends instead.
Ideas: financing a one-off marketing campaign
Tested ad creative, a clear target audience, a window-of-opportunity moment. When the campaign math works, the financing math usually does too.
Meet our credit team: how decisions get made
A look behind the scenes at the people who assess applications, the focus on company affordability, and why a human always reviews the decision.
A content-creator company smooths a client payment gap
An anonymised story of a limited-company content studio that bridged a late client payment to meet payroll, after weighing whether to simply wait.
Glossary — UK business-lending terms in plain English
A short reference of the technical and regulatory terms that crop up in our documents, with the plain-English meaning of each.
Ideas: 5 ways a £200 short-term loan helps a small business
You do not need a five-figure facility to solve a small-business problem. A £200 short-term loan, used well, covers more than directors usually think. Five practical examples.
Reports & Downloads
Research and analysis from CM Beyer.
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