This article lists the payment methods we accept for invoices, retainers and other charges, along with practical notes on each.
Bank transfer (preferred)
BACS or Faster Payments to our GBP business account are our preferred payment method. Bank details are printed on every invoice. Transfers typically clear within one business day. There is no fee for paying by bank transfer.
Direct Debit
For recurring retainer clients, we offer Direct Debit via GoCardless. This automates monthly or quarterly payments and removes the need to action invoices manually. You’ll receive an advance notification before each collection, and you can cancel at any time under the Direct Debit Guarantee.
International transfers
For non-UK clients we accept SWIFT transfers in GBP. International payment fees are the responsibility of the sender. Our international banking details are available on request.
What we don’t accept
We do not currently accept credit or debit card payments, PayPal, cryptocurrency, or cash. We also do not accept post-dated cheques.
Currency
All UK invoices are issued and payable in pounds sterling (GBP). Australian engagements are invoiced separately by our Australian subsidiary in Australian dollars.
If you can’t pay on time
If a payment is going to be late, contact our accounts team before the due date. We’re generally flexible about short delays when we know about them in advance. Repeated unexplained late payment may result in suspension of services — see our engagement terms for the full policy.
